Privacy Policy

We respect the privacy of our clients, prospects, contacts and users of our website and we treat their personal data in the strictest confidentiality and in accordance with the legislation in force, including but not limited to the GDPR.

This policy describes the data we collect, the purpose for collecting it, the way we use it and the rights you have regarding the processing of such data.

If you have any other questions, do not hesitate to contact us at info@frahan.com

1.       WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

 

Frahan & Associates SPRL is the controller of your personal data. 

 

Here is our complete contact information: 

 

Frahan & Associates SPRL/BVBA

Avenue Paule, 6

1310 La Hulpe

Belgium 

Belgian business registry (BCE) number: 0472.904.001

info@frahan.com

 

 

2.       WHAT DATA DO WE COLLECT?

 

We collect the following data:

  • your identifying information (family name, first name, e-mail address, URL, employer, department, department, position and job title, supervisor and direct reports, fixed line and mobile phone number);

  • your bank details (credit card number, IBAN and BIC/SWIFT) and invoicing details;

  • our communications (by email or other);

  • the documents you send to us, the forms and questionnaires sent by us and to which you respond;

  • the opportunities we are pursuing with you or with your organisation, and the projects we conduct for you and your organisation and to which you are associated, as a project sponsor, as a participant, or in any other capacity as the case may be;

  • the type of domain with which you connect to the Internet;

  • the IP address assigned to you;

  • the date and time of your access to our website;

  • location data or other data relating to the communication;

  • the pages you viewed on our website;

  • the type of browser, platform and/or operating system you are using;

  • the search engine and the keywords used to find the website;

  • your browsing preferences;

  • any other personal data required to provide our services;

  • any other data that you would communicate to us.


3.       WHY DO WE COLLECT YOUR DATA?

 

We collect your data mainly to provide our services, send you our newsletters or other direct marketing, improve our services and, more generally, to easily communicate with each other. Finally, your data also allow us to improve and facilitate your navigation on our website. 

 

4.       HOW DO WE COLLECT YOUR DATA?

 

Most of your data is communicated to us by your active intervention. This is the case when you send us personal data in order to request our services. Other data, such as the date and time of your access to our website, the pages you have viewed, or your location data, are collected automatically through servers consulted and "cookies" placed on our website. For more information on what a cookie is, how it is used and the exact data it collects, visit our page concerning our cookie policy. 

 

We may also collect data about you through other companies, through social media and the Internet, or governmental authorities.

 

5.       ARE YOUR DATA PROTECTED?

 

We take all appropriate measures to ensure that the data systems and servers we use offer provide the best systems to prevent, to the extent possible, any unauthorized leak, destruction, loss, disclosure, use, access or modification of your data. 

6.       HOW LONG DO WE STORE YOUR DATA?

 

We keep your data for the time necessary to accomplish the objectives pursued and to comply with our legal obligations. Once this goal is achieved, all personal data is deleted or anonymised.

 

7.       WHAT ARE YOUR RIGHTS AND HOW CAN THEY BE EXERCISED?

 

You may, at any time, request to verify, access, rectify, delete, transfer and object to the use of your data, as well as request the limitation of such use of your data. To do so, simply send us an email at the following address info@frahan.com. We will then make every effort to take the necessary action as soon as possible.

 

8.       WHO HAS ACCESS TO YOUR DATA AND TO WHOM ARE THEY COMMUNICATED?

 

Our employees and subcontractors have access to your data only to the extent necessary for providing the services and/or for fulfilling the other objectives pursued. Each of them is subject to a strict obligation of confidentiality. 

 

9.       DO WE TRANSFER YOUR DATA ABROAD?

 

We only transfer your data to a non-EU country if it provides a level of protection equivalent to what you can find in your country of residence.

 

10.   HOW TO RECEIVE NEWS ABOUT OUR EVENTS, PUBLICATIONS, ETC.?

 

With your consent or based on our legitimate interest based in particular on our relationship, we will subscribe you to our newsletter and offer you other similar services that may interest you. You can unsubscribe and withdraw your consent to these communications at any time by sending an email to info@frahan.com.

 

11.   WHAT IS OUR POLICY ON DATA CONCERNING MINORS?

 

Our website and our services are not targeted to children under the age of 18. If you learn that your minor child has provided us with their personal data without your consent, contact us at info@frahan.com.

 

12.   WHAT HAPPENS IN THE EVENT OF A CHANGE TO THE PRIVACY POLICY? 

 

If we had to make any changes to this privacy policy, you would be notified through our website. 

 

13.   WHAT TO DO IN THE EVENT OF A DISPUTE?

In the event of a dispute between us, we commit to give priority to dialogue and openness in search of an amicable solution. You can also contact the Data Protection Authority.